How we catalog, grade, and disclose.
High Run publishes its standards so that bidders, sellers, and the broader collector community can hold us to them. These standards apply to every lot we list.
Condition score (1–10)
Every lot receives a numeric condition score independent of originality:
- 10 — As-new, unhit (rare in collector cues).
- 9 — Lightly used, all original, no perceptible issues.
- 8 — Played but well-cared-for, minor honest wear.
- 7 — Honest player condition, all original.
- 6 — Visible wear, possibly minor repairs.
- 5 — Significant wear or repairs disclosed.
- 4 or below — Project, restoration, or parts.
Originality disclosure (separate from condition)
For every lot we disclose, where determinable: wrap original or replacement; shaft(s) original or replacement; ferrule(s) original or replacement; tip(s) original or current; joint pin original or altered; finish original or refinished; case original or replacement; any other modifications.
A cue can be a high-condition restoration or a lower-condition all-original example. Both buyers exist. We do not conflate them.
Photo standards
Every lot includes a minimum of 40 photographs covering: full butt, full shaft(s), joint detail (both halves), pin close-up, points and inlays, wrap (multiple angles), ferrule and tip per shaft, butt cap and weight bolt area, maker's mark, each disclosed flaw close-up, weight on a scale (reading visible), length measurement, and the case interior and exterior if included.
Materials disclosure
Some materials common in vintage cues — elephant ivory, certain woods, tortoise shell — are subject to federal and state regulation. We require sellers to disclose these materials and we publish them on the lot page. See the Materials Policy for shipping restrictions that apply.
Dispute and return window
Buyers have 72 hours from delivery confirmation to file a materially-not-as-described or authenticity claim. Cosmetic disagreement is not grounds for return. Upheld authenticity claims result in full refund and seller suspension pending review.
