Frequently asked questions.
How is High Run different from AzBilliards classifieds or Facebook groups?
Every lot is curated, reviewed, and cataloged by High Run before listing. Bidders are verified with a payment method on file. Funds are held until delivery. Every sold price is published. The classifieds and Facebook routes remain useful for casual transactions; High Run is built for collector-grade cues and serious buyers.
What is the buyer premium?
5% added to the hammer price, with a minimum of $250 and a maximum of $5,000.
Does the seller pay commission?
There is no seller commission on hammer price. A modest listing fee applies, and a reserve adder applies if the seller sets a reserve. Estate consignments are priced separately.
How does the soft close work?
If a bid is placed within the final two minutes of an auction, the lot extends by two minutes. This continues until two full minutes pass without a bid. There is no advantage to last-second bidding.
What happens if a cue arrives not as described?
Buyers have 72 hours from delivery confirmation to file a materially-not-as-described or authenticity claim. High Run reviews the claim, holds funds, and refunds the buyer if the claim is upheld.
Will you list cues with ivory?
Sometimes, subject to disclosure and federal/state law. See our Materials Policy for shipping restrictions.